FAQ
Frequently asked questions — Mireya
Bouquets
How fast do you deliver?+
We often deliver same day in Paris. Our manager confirms the exact time after your order.
How do I pay?+
Payment is confirmed by a manager — we send a secure payment link over WhatsApp, Viber or Telegram. No online payment before contact.
Can you make a custom bouquet?+
Yes. Send us a reference (Pinterest, photo) and a budget on WhatsApp/Viber/Telegram — our florists will propose a variant.
Is freshness guaranteed?+
We guarantee fresh flowers at delivery. If something is off, write the same day — we will resolve it.
Do you deliver to other cities?+
Currently Paris. For other locations — write to us, we will check options.
Delivery
What does delivery cost?+
€10 flat within Paris (intra-muros). The exact amount appears at the final step.
What hours do you deliver?+
Monday to Saturday, 09:00–19:00. If your order arrives late for same-day — we schedule the closest available time and confirm with you.
What if the recipient does not answer?+
Courier calls 2–3 times. If nobody answers — we leave a message and agree a retry with you.
Do you deliver on Sundays/holidays?+
We deliver Monday to Saturday. For peak holidays (Valentine's Day, Mother's Day) we recommend ordering ahead.
Is delivery free above a certain amount?+
Delivery in Paris is a flat €10 fee. Free delivery is not available.
Get in touch
Fastest way to reach you?+
WhatsApp/Viber/Telegram during working hours. Email — for detailed enquiries.
Do you have a physical office?+
We operate delivery-only in Paris — no walk-in premises for customers at the moment.